ARCODYM workshop: operators prepare air conditioners for packing

Warranty & conditions

Your warranty, made simple

The length and conditions of your appliance's warranty are stated on its warranty certificate. Here is how to claim it.

Claiming the warranty

  1. Keep your documents

    Keep the purchase invoice and the warranty certificate supplied with your appliance.

  2. Note the reference

    The model and serial number are on the appliance's rating plate.

  3. Contact after-sales service

    Make a service request online or call us: we will direct you to an authorized center.

  • The warranty period depends on the appliance: it is stated on its warranty certificate and, when provided, on its product page.
  • Warranty work is carried out by the ARCODYM after-sales service or by an authorized service center.
  • Before any repair, contact our after-sales service to check that your appliance is covered.