
Warranty & conditions
Your warranty, made simple
The length and conditions of your appliance's warranty are stated on its warranty certificate. Here is how to claim it.
Claiming the warranty
Keep your documents
Keep the purchase invoice and the warranty certificate supplied with your appliance.
Note the reference
The model and serial number are on the appliance's rating plate.
Contact after-sales service
Make a service request online or call us: we will direct you to an authorized center.
Conditions
Request a service visit- The warranty period depends on the appliance: it is stated on its warranty certificate and, when provided, on its product page.
- Warranty work is carried out by the ARCODYM after-sales service or by an authorized service center.
- Before any repair, contact our after-sales service to check that your appliance is covered.
Service request
Report a fault or schedule an installation.
Make a requestCustomer call center
Our numbers for a question or to follow up a service visit.
Call usAuthorized service centers
Authorized centers for repairs and maintenance.
See the centersWhere to buy
Find an authorized dealer near you.
Find a dealerFrequently asked questions
Use and care: answers to your questions.
Read the FAQ

